Privacy Policy

1. Introduction

Transcrify is a service created and operated by:

At Transcrify, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our transcription service.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address and password when you register
• Content: Audio, video files, and YouTube links you submit for transcription
• Usage Data: Information about how you interact with our Service
• Device Information: Browser type, IP address, and device identifiers

3. How We Use Your Information

We use your information to:

• Provide and improve our transcription services
• Process your uploaded content and deliver transcriptions
• Communicate with you about your account and our services
• Ensure the security and integrity of our platform
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

5. Data Retention

We retain your uploaded content and transcriptions for as long as your account is active. You can delete your content at any time through your account settings. Upon account deletion, we will remove your data within 30 days.

6. Third-Party Services

We may use third-party services to help provide our Service. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

8. Cookies

We use cookies and similar technologies to improve your experience on our website. This section explains what cookies are, how we use them, and your choices regarding cookies.

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.

Types of cookies we use

• Essential cookies: Required for the website to function properly. These include session cookies and user identification cookies (e.g., your anonymous user ID for trial transcriptions).
• Preference cookies: Remember your settings and preferences, such as cookie consent choice.
• Analytics cookies: Help us understand how visitors interact with our website, allowing us to improve our services.

Managing cookies

When you first visit our website, you will be asked to accept or reject cookies. You can change your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-party cookies

We may use third-party services that set their own cookies, such as analytics providers. These cookies are governed by the respective third-party privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.